Terms & Conditions
1. Introduction
Welcome to Smart Wood. By accessing or using our website smart-wood.uk, you agree to these Terms & Conditions. Please read them carefully before placing an order.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to place an order.
3. Orders & Payments
- All orders are subject to acceptance and availability.
- Prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
- We accept payment via secure third-party providers (e.g., PayPal, Stripe).
- Your order is only confirmed once payment has been successfully processed.
4. Product Information
We strive for accuracy, but wood is a natural material. Slight variations in color, grain, or size may occur. Images are for illustrative purposes only.
5. Shipping & Delivery
Delivery times are estimates only. We are not responsible for delays caused by courier services or external factors beyond our control.
6. Returns & Refunds
Our returns policy is explained in detail on our Returns & Refunds page. You have a 14-day right of withdrawal under UK law.
7. Limitation of Liability
Smart Wood shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the total order value.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
9. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
Email: info@smart-wood.uk
Phone: +44 1234 567890