FAQ
Frequently Asked Questions
Find answers to common questions about Smart Wood products and services.
Yes, we deliver nationwide with reliable shipping partners.
Of course! We specialize in custom projects tailored to your needs.
Standard delivery is 7–14 days depending on your location and order size.
Yes, all our wood is responsibly sourced and eco-friendly.
We recommend gentle cleaning and occasional polishing with wood oil.
Yes, tracking details will be emailed once shipped.
Yes, available for selected items at checkout.
We accept all major cards, PayPal, and bank transfers.
Yes, all products come with a 2-year warranty.
Returns are accepted within 14 days if unused and in original packaging.
Yes, discounts apply on larger orders. Contact us for a quote.
Yes, book an appointment to visit us in person.
Currently, we focus on the UK but can arrange exports on request.
It varies, but most range between 25–50kg depending on size.
Yes, we offer a variety of stains and finishes.
We only use solid wood in our products.
Yes, each product comes with a detailed guide.
Changes can be made within 24 hours of ordering.
Yes, we have installment plans available at checkout.
Email us at contact@smart-wood.uk or call our hotline.