Privacy Policy - Smart Wood

1. Introduction

At Smart Wood, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website smart-wood.uk or purchase from our store.

2. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address.
  • Payment Information: Processed securely via third-party providers (we never store card details).
  • Account Information: Login details if you create an account.
  • Technical Data: IP address, browser type, cookies, and device information.

3. How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you about products and services.
  • To improve our website and customer experience.
  • To comply with legal obligations.

4. Cookies

We use cookies to personalize your experience and analyze traffic. You can manage or disable cookies in your browser settings.

5. Data Sharing

We do not sell your personal data. We may share limited information with trusted third-party partners such as:

  • Payment processors (e.g., PayPal, Stripe).
  • Delivery companies (e.g., couriers for shipping your orders).
  • Analytics providers (e.g., Google Analytics).

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (“right to be forgotten”).
  • Opt-out of marketing communications.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@smart-wood.uk
Phone: +44 1234 567890